How can we help?
Below are some of our frequently asked questions to help you with any you might have…
BRINGING DOGS
Please keep your dog on a lead at all times in all public areas. Dogs are welcome to join their owners in the Garden View restaurant and garden, and please don’t leave your dog unattended in your room or wash your dog in the bedroom bath or shower.
Speak to a member of the team if you need to wash your dog.
CHECKING IN AND OUT
ELECTRIC CAR CHARGING
We have 2 charging points for all electric cars available in the car park if you need it. There is a small fee directly paid in the app, and once your car is fully charged we ask you to move it to a regular parking space.
NON SMOKING
We don’t ask much, but all our rooms are non smoking. Smoking is only permitted in the smoking area at the front of the hotel on the patio or you’ll be charged for a deep clean of your room.
ROOM AMENITIES
TAXIS
Brockenhurst taxis & private hire – 01590 615141
Totton and Waterside taxis- 02380 864210
Minibus-07506 381854
Can’t find the answer? Email us or give us a call on 01590 616253